PUC wishes to remind customers of the planned Shannon Well shutdown scheduled for Tuesday November 18th, at 9:30 AM. As reported in the PUC Weekly Activity Update (Issued Nov 14th), the Shannon Well is being shut down to allow the installation of new equipment at the pumping station. The new equipment being installed is part of the ongoing Water Quality Improvement Project. The Shannon Well is tentatively scheduled to return to service the following week. More information will be released concerning the Well’s restart later this week.
As a result of the shutdown procedure, there is a high probability some customers in the area could experience discoloured water. This is due to the fact that any time there is a major change in the rate and direction of water flow within the distribution system, sediment in the watermains can be disturbed and carried along with the water.
Customers that notice their water is discoloured should:
• Turn on a cold-water tap and let the water run for a maximum of 15 minutes. It is best to use a bathtub tap, as there is no screen to trap any sediment.
• If the water does not clear up after 15 minutes of flushing, turn off your tap and wait 30 minutes and try again. If the water does not clear up after two 15 minute flushing cycles, please call PUC Customer Service at 705-759-6522 Monday through Friday from 9:00 a.m. to 4:30 p.m. and 705-759-6555 at all other times.
We apologize for this inconvenience to our customers, and wish to thank everyone for their understanding and cooperation.
