For the past 17 years, Sylvain (Syl) Brazeau has been successfully building his dream in the ever-changing world of insurance and finance.
In 1999, Brazeau graduated from the financial services program at Fanshawe College in London and began his career at Naccarato Insurance, owned by the late Mario Naccarato and his wife Emma. One year later they incorporated and changed the name to North Star Brokers Inc.
In 2001, as part of the expansion plan, they entered into a partnership agreement with Youngs Insurance Brokers Inc of Niagara Falls allowing them to offer home, auto and commercial insurance.
In 2002, Brazeau became partner in the business with Naccarato. Sadly, Naccarato, who became an extremely close friend of Syl, passed away in 2008.
“We had a great relationship,” said Brazeau. “I called him the captain. We traveled together, he was the best man at my wedding and he was the godfather to my daughter. He would let me do my thing and spread my wings, but he was always there to guide me along the way. He was such a kind, gentle, compassionate man. He gave me the opportunity of a lifetime and helped me grow both as an individual and in business; I will be forever grateful to the captain.”
Brazeau became sole owner in 2009 and has been the director of the business ever since. North Star Brokers and Youngs Insurance now provides home, auto, commercial insurance, wealth management, life insurance, travel insurance, group benefits and pension plans.
With technology in business becoming ubiquitous, Brazeau has been mindful of the current trends to satisfy the new influx of internet savvy clients. However he stays true to the roots of the business, which focuses on personalized service. “Face to face interaction is important,” he noted. “Our success can be attributed to building and maintaining strong relationships with our clients, insuring their needs are at the forefront and satisfied.”
Currently located at the iconic Barnes Block on the corner of Queen and Gore street, the business is planning a big change. In the near future, they will be moving from their current location to 126 Great Northern Road. The new location will offer more parking, office space and accessibility for existing and potential clients while providing a more convenient work environment for staff.
“It’s a nice refreshing change,” he said. “It’s a huge step forward for our business and the start of a new chapter.”
While Brazeau is excited to steer the business in a new direction, he admits that the feeling is bittersweet.
“You look back and reminisce about the last seventeen years and all of the great stories and memories,” he expressed. “But the memories will move with us.”
Although Brazeau has been leading the business for the past eight years, he credits all of his staff members for the success of North Star Brokers and Youngs Insurance.
“I really do have an awesome team,” he said. “It’s like a family here. They are the business. Without them, none of this would be possible.”
For more information on North Star Brokers, please call them at 705-759-9191, email them or visit their website.