PUC Seeks Rate Increase


PUC Distribution is in the process of filing its Cost of Service application with the Ontario Energy Board (OEB). The Cost of Service application occurs every five years and determines what each LDC can charge for its distribution rate. As part of the application, PUC has developed an interactive survey for customers. The survey is designed to provide customers with the opportunity to share their thoughts and feedback on a proposed rate increase.

In this application, PUC is applying to the OEB for approval to increase its distribution rate. If approved, the average, (750 kWh) residential electricity bill would increase by approximately $2.17 per month, equivalent to a 2.1% increase on the total electricity bill.

“We completely understand the concerns customers have over the high price of electricity, and we take their worries seriously. This is why we work hard to control our portion of the bill and keep our costs as low as possible,” says Giordan Zin, PUC Supervisor of Community Engagement. “However the unfortunate reality is that additional financial resources are needed for us to continue addressing our community’s electrical distribution needs.”

“We hope that this informative survey will provide customers with a new level of insight and transparency into our operations, and infrastructure renewal projects,” says Rob Brewer, PUC President and CEO. “We want to help our customers stay informed, and we feel the best way to do that is with open and honest dialogue about the state of our utility and our plans for the future.”

As this survey is part of PUC’s official Cost of Service Application, customer responses will be shared with the OEB. “This survey is a powerful tool for customers, as it gives them a direct line to the industry regulators to have their voices heard,” says, Zin. Not only is it an opportunity to share feedback with the OEB, but the survey also includes an incentive that encourages PUC customers to participate.

After completing the survey, customers will have an opportunity to enter a draw for a chance to win 1 of 5 $100.00 credits on their PUC bill (one entry per household). The survey is available here and on the PUC’s website. PUC encourages everyone to take the survey and have their voice heard. For more information on this survey, customers are encouraged to contact PUC at 705-759-6522.


  1. Of course they do, this is one of the few things that are guaranteed in life besides death and taxes! Put it right to those already struggling people on their hydro and fuel bills for cooking and warmth!
    The whole system is going to hell in a hand basket.

  2. However the unfortunate reality is that additional financial resources are needed for consumers to continue the status quo of electrical consumption. So what is a consumer to do? Reducing their consumption seems to be a logical step but that also cost’s money but often has a longer term benefit. Unfortunately when consumers are successful at conserving, the distributors see a shortfall in their consumption forecasts and in turn raise rates to cover the ‘loss’ they incurred because of their poor forecasting. What steps has the PUC taken to reduce their ‘Cost of Service’ ? Certainly using one of the poorest R-value materials in their new building wasn’t very environmentally and economically sound.

    • It’s all a bunch of bull, we give away the majority of our power for pennies on the dollar to the US while we continue to be screwed over.
      They should be the ones getting screwed over for the power, not us.
      This time of use billing is also a massive load of crap, we should be able to use all the power we want, any time of day, for half of what it costs us now. PUC can stick their rate increase, it should be a decrease.

  3. 😡😡😡😡😡 so how many people are they going to be forcing out on to the streets. I’m sorry I’m a single mother of two barely making it as it is and they want to do this? Like rental units aren’t high enough and we pay through the nose already especially with electric heat

  4. Who runs puc? You really honestly think people will go on that survey and click rate increase..? What..? You are one of the reasons people struggle and you keep increasing, it’s a piece of garbage and so is your company and the people who stand by these increases…

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