Tim Hortons franchisees say company won’t meet with them to mend relations


OAKVILLE, Ont. — A group of rebellious Tim Hortons franchisees says they have been trying to mend rocky relations with parent company Restaurant Brands International Inc., but the fast-food giant’s executives are stonewalling them.

In a letter obtained by The Canadian Press, the Great White North Franchisee Association told its members it has sent emails to Tim Hortons President Alex Macedo requesting a meeting, but has found Macedo has “no interest” in sitting down with them.

GWNFA’s letter says its attempts to meet and work together have also been rebuffed by the company’s advisory board, which is meant to represent all Tim Hortons owners.

It also claims the board agreed to a discussion with the association, but the meeting was “derailed at the 12th hour,” but did not elaborate on why.

The letter’s release follows months of unrest between the company and some franchisees over everything from alleged misuse of a national advertising fund to cuts to employee benefits after Ontario’s minimum wage.

(Companies in this story: TSX:QSR)

The Canadian Press