February 11 is 211 Day across North America. To mark this day, United Way Sault Ste. Marie & Algoma District and the 211 Ontario helpline is asking residents to make the right call if they want or need non-emergency help by dialing 2-1-1.
211’s experts make sense of social, health and government services information that is often buried on old websites, social media channels, e-newsletters, community papers and spread through their network partners and community leaders. 211 reduces barriers to access the help people need.
Navigating health, government, housing, legal & public safety services and finding the right helpline or information service were the top five reasons for calling 211 in 2018.
Residents should always call 9-1-1 for a life-threatening emergency, when a property is in danger or a crime is in progress that requires police, fire or paramedics.
About 211 211 is a helpline available by phone, chat or online search that helps Ontario residents navigate the complex network of government, health, community and social service quickly and easily, 24 hours a day, 365 days a year, with interpretation in over 150 languages. 211 is supported by the Province of Ontario, United Ways and some municipalities across the province.