Employees at the Agero Call Centre on Pim Street received some bad news Monday morning. The company announced it is closing its Sault Ste. Marie office in April 2020 .
Employees received notice this morning stating, “it was a very hard decision to close, as our business evolves, our contract centre needs, and footprint is also evolving”.
The building was a former grocery store before being transformed into a call centre 15 years ago.
It employees hundreds of full time and part time staff who provided emergency roadside assistance for various companies throughout North America.
According to an employee at the call centre, “moral is low”.
Rumours began to fly this past Spring that Agero could be closing when Sutherland, another call centre in the Sault, closed its doors and sold the building earlier this year.
Agero informed employees in Sault Ste. Marie that they will be out of work come April 30th 2020.