Two Long-Term Homes In The Sault Makes Top 30 List of Complaints


Two Sault Ste. Marie Long-Term Care homes have made a list of the top 30 violators .

The list compiled by CBC’s Marketplace is drawn from complaints from January 1, 2015 to December 31st, 2019.  The list shows the amount of written notices to each Long Term Care facility following an inspection from the Ministry of Long-Term Care in Ontario.

The numbers are posted on the Ministry’s website.

According to the table, Cedarwood Lodge and Extendicare Maple View both located in Sault Ste. Marie made the list.  Cedarwood Lodge had 112 written notices while Extendicare Maplewood  logged 125 notices during the 5 year period.

When a home is caught violating the Long-Term Care Homes Act during an inspection, it is issued a written notice that appears on its inspection report. Sometimes a written notice is accompanied by another notation that may require or recommend action by the home, according to the CBC article.

Hograrth Riverview Manor in Thunder Bay topped the list with 289 written notices. Other Northern Ontario facilities were listed from Sudbury as well as two other homes in Thunder Bay.

To read more about the CBC Marketplace article on Long-Term Care Homes in Ontario GO HERE



  1. I don’t often comment on these social media news articles. However, I have recently had a parent in Mapleview Nursing Home, and for the past 3 years the staff have been wonderful with my family member. Yes, I agree that Long Term Care requires more funding and attention, but considering the pandemic, and everything lately, I have nothing but praise for the care my parent had.

  2. My understanding is that many long-term care homes are run for profit and that is why there are not enough workers to care for the amount of people in them. In order to increase profits, there aren’t enough people hired to adequately accommodate the needs of everybody in the homes. With the extra pressure put on the workers, they become stressed and frustrated. It’s a vicious cycle. I don’t believe long-term care homes should be for profit. That would mean more government run homes. Not sure that would be any better though. Recently there was an episode of CBC Marketplace that looked at the ongoing issues in long-term care. There’s been many news stories through the years. It’s obviously not an easy fix.

  3. Maybe with more funding, they could hire more staff and then everyone’s family member can get the care they deserve. Shaming long term care is definitely not the answer. Especially during this pandemic. We have literally been doing whatever we can to increase their quality of life while they cannot have loved ones visit as freely as before. We are and have been their family members. The ones who ask how their latest surgery went, how they’ve been feeling, talk about their missing their family. Keeping Covid out of these homes has been exhausting. Keeping your family members safe through these times is exhausting. Especially understaffed because of underfunding. And it’s been happening for decades. Where is the praise for these homes?

  4. My kids Nona was in this home as a result of neglecting to take her to the bathroom – she decided to get out of bed herself and go- resulting in a fall that broke her hip – given she was 102 years old – surgery was not an option so morphine was used to help her subside any pain till the day she passes with was 3 months later !
    It’s sad to think that someone assumes because she is 102 she didn’t kneed to “use the facility” when she “wears a depends” – well that’s dignity for some to still be aware of needing to use a restroom

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