CRTC puts measures in place to spur more mobile wireless competition for Canadians


The CRTC announced that certain telecommunications providers will be able to access the wireless networks of Canada’s dominant providers to offer Canadians more choice and affordable options.

As a result, regional providers that invest in network infrastructure and spectrum will be able to offer competitive services to millions of Canadians as mobile virtual network operators in areas where competition is limited. These companies have already been contributing to greater competition and helping to lower prices.

Furthermore, these regional providers will have the flexibility to resell their wholesale access to mobile virtual network operators, which will enable further competition in the marketplace.

“While there are encouraging signs that prices are trending downwards, we need to accelerate competition and more affordable options for Canadians. Equally important is ensuring that wireless providers continue to invest in their current networks and build out their 5G networks. The competitive model we are introducing today will result in greater choice and cheaper mobile wireless services for Canadians, who rely on their smartphones now more than ever.” said,  Ian Scott, Chairperson and Chief Executive Officer, CRTC

In an effort to benefit consumers, the CRTC is also requiring that the national wireless carriers implement seamless roaming to help prevent dropped calls and data sessions when customers move from one network to another, especially during travel.

Lastly, the CRTC is taking action to ensure that Canadians–including seniors, low-income earners and those who use their mobile phone sparingly–can benefit from more affordable mobile plans that meet their needs. By July 14, 2021, Bell, Rogers, Telus and SaskTel will be expected to offer low-cost and occasional-use plans in most markets, as well as promote them on their websites, in person and over the phone.